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My case has been opened for 2 years. The absent parent was able to be severed because they couldn’t find him. Both myself and his son showed up to every single court day. We also took a DNA which proved he’s my son’s father. It’s extremely frustrating that he has NOT been located. And I get zero help about what’s or what’s not being done to locate him. Furthermore, he has not given him a single cent towards me raising him. Thankfully he’s a smart young man and has been able to go to college because of it. I’d like to know how handle the situation because it’s seems no one really is concerned.
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I was divorced from my wife on June 17, 2021.
We arranged to make support payments, and have been making them since.
In December, my paycheck began getting garnished. I cannot contact the Child Support Services because their phone is on a loop. I have tried 800-443-1431, 800-860-2555, and 216-443-5100. Each call ends in a loop, or says you are closed for vacation and will be back on Jan 3rd, 2022. (It is the 14th of Jan.)
My former spouse is not aware of any garnishments, and is not receiving any money.
I have tried to create an account on the customer portal, but I don’t have an account associated with my social security number.
How do I stop the garnishments?
Thank you