Rock Springs GA Child Support and Social Service Office
Rock Springs GA Child Support and Social Service Office enhances the well being of children by locating noncustodial parents, establish paternity, establish and enforce support orders, modify orders when appropriate, collect and distribute child support payments, and refer parents to other social service programs. These programs promote parent accountability, self sufficiency and reduce the public’s responsibility for providing financial and medical support to children.
| Division Of Child Support Services LOOKOUT MOUNTAIN (324) 10056 North Hwy 27 Rock Springs GA 30739 Phone: 1-877-GA DHS GO (1-877-423-4746) Fax: 706-375-0700 Serves the following counties: Catoosa, Chattooga, Dade, Walker |
Services: Proving child paternity Getting child support orders Enforcing child support orders Changing child support orders Child access and visitation |
My experience at Rock Springs GA Child Support office – john: On hold for 1 hour, no one ever picked up…
My experience at Rock Springs GA Child Support office – Upset person: There direct line never picks up. They never answer e-mails and never return phone calls. They perfer you to make a appt to see anyone but you can’t get them on the phone. You have to call the 1800 office and then they help you so far but usually suggest to go to the office.
I’m sorry to hear about your frustrating experience with the office you’ve been dealing with. It can be extremely frustrating when you don’t receive the level of service you expect, especially when you’ve been a long-time customer. While I can understand your frustration I don’t have access to specific information about the office or the people involved in your situation.
However, I can offer some general suggestions on how to address this issue:
Communicate your concerns: If possible, try reaching out to the office again, either by phone or email, and express your frustration and disappointment with the quality of service you’ve been receiving. Be clear about the issues you’ve faced and the impact it has had on you.
Seek alternative channels: If the office is consistently unresponsive, consider exploring alternative channels of communication. For example, check if they have an online portal or social media accounts where you can contact them or voice your concerns publicly. Sometimes, public feedback can spur a response.
Escalate the issue: If you’ve tried contacting the office multiple times without success, consider escalating the issue to a higher authority or supervisor within the organization. Ask for their contact information or seek assistance from a customer service representative to guide you through the escalation process.
Document your interactions: Keep records of any interactions, including dates, times, and names of individuals you’ve spoken with. This documentation can be useful if you need to escalate the issue or file a complaint in the future.
Explore alternative solutions: If you’re unsatisfied with the office’s response or lack thereof, you might consider exploring alternative service providers or seeking advice from others who have dealt with similar situations. Online forums, reviews, or community groups could provide insights or recommendations.
Remember to remain calm and professional throughout your interactions, even if you’re feeling frustrated. It’s important to maintain a constructive approach to resolve the issue effectively.