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I am trying to get ahold of my case worker but I am never able to be put through to her.

Q) Hi, I am trying to get ahold of my case worker but I am never able to be put through to her. I am a parent willing to pay child support but unable and need to talk to her about that. I sent in a paper stating my income along with a written letter and a few other documents. I sent these things to four other places as I was unsure of who to send them to. Thank you very much!

A) Generally for most child support offices, you should receive a return call within a few business days from your child support case worker. Keep in mind that a case worker usually has a lot of cases he/she is working on.  If your child support case worker does not return your call within two business days you should contact his or her supervisor. If that doesn’t resolve the problem, you should call the local child support office and request to speak with the next immediate supervisor. You can find the phone number for your local child support office on our website.




One Response to I am trying to get ahold of my case worker but I am never able to be put through to her.

  1. I am trying since june 11th to contact my caseworker and no luck. My childs mother has given me my son permanently and has been receiving funds for my child and he is not there. He is with me and my mom when I have to work until my schedule changes. I have tried to compromise with my sons mother on the payments at this time but refuses to help. I do not see why she should be getting the funds and my son is staying with me. I have transfered his school and everything for next year school. There has been 3 payments she is taking when my son is no longer there. I just want for the payments to stop and my money for the time he has been living with me.

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355 Responses to Tell Us Your Experience At Your Local Child Support Office

  1. I do not know who the heavy black lady is in the office that works up in the Stuttgart office, but she is horrible! She is so rude and acts like it annoys the mess out of her to have to answer any questions at all. I don’t know why they would have such an awful troll answering the phones up there. It’s bad enough that the other parent is not doing what they need to do to help with the responsibilities that they should be. And to have to deal with her when you are trying to get her and her stank attitude is just about too much. I’m almost positive that I’m not the only one who has had to deal with her negativity when they called in, I can’t be!

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DISCLAIMER: This site is NOT affiliated with any government sites or agencies, this site is for informational purposes only. If you have questions about child support issues it’s always best you contact your local child support office.