I’m trying to figure out why when I call NY child support this case gives me no info

Q) Hi there im trying to figure out why when I call NY child support this case gives me no info I live in Ga and he has never paid me only a few dollars here and there

A) There could be several reasons why you are not receiving information about your child support case when you call the New York State Child Support Enforcement Unit.

• One possibility is that your case is not active or has been closed. This could be because the non-custodial parent has fulfilled their obligation to pay child support, or because the case was closed for some other reason.
• Another possibility is that your case is not being handled by the New York State Child Support Enforcement Unit. Your case may be handled by a different state agency or by the Georgia Child Support Enforcement Unit.
• It’s also possible that there is an error in your case information, such as an incorrect address or phone number. This can result in you not receiving the correct information about your case.
• The non-custodial parent may have a low income and may not be able to pay child support regularly.

It’s important to contact the New York State Child Support Enforcement Unit and inquire about the specific reason why you are not receiving information about your child support case. They will be able to provide you with more information about the status of your case and what steps you need to take to resolve any issues.

You can also check with the Georgia Child Support Enforcement Unit to inquire if they have records of your case and if they are handling it.

It’s important to keep accurate records of any payments received and to contact the Child Support Enforcement Unit if you have any concerns or issues regarding your case.