Q) I tried to get a passport for a business trip abroad. The State Department denied it because of child support. I don’t know which state said I owe child support.
A) If your passport application has been denied due to outstanding child support, you can contact the Federal Parent Locator Service (FPLS) for assistance in locating the state that has reported the delinquent child support. The FPLS is a national database that can help locate noncustodial parents who owe child support, and they can provide information on the state agency responsible for the enforcement of child support in your case. You can contact the FPLS by calling 1-800-621-3115 or by visiting their website at https://www.acf.hhs.gov/css/resource/federal-parent-locator-service-fpls-fact-sheet. Once you have identified the state that has reported the delinquent child support, you can work with the appropriate agency to resolve the issue and get your passport application approved.
Another note: If you have been denied a passport because of outstanding child support payments, you can work with the child support enforcement agency in your state to resolve the issue. It may be helpful to request a copy of your child support payment history and other relevant documents from the agency to get a better understanding of your payment obligations and any outstanding balances. You may also want to consult with a family law attorney who can help guide you through the legal process and represent your interests. Ultimately, resolving the issue of outstanding child support payments is key to regaining your passport privileges and being able to travel abroad for business or other purposes.
NOTE: If you do not know which state certified your case, or if you have never owed back child support, check the list provided with the Department of State denial letter for the contact information it gives for the state where you currently live. If you don’t have the list, staff in the state child support agency can check with the federal Office of Child Support Enforcement to see which state certified the case and can get you contact information for resolving any problem.