Q) How do I cancel/close my ReliaCard account? I never asked for one. My child support is directly deposited into my checking account, therefore I have no need for one. I tried to contact someone by phone but I never got an answer. The number I was given to call was (319)753-9223 as I live in Mt. Pleasant. I held for almost an hour. Please let me know asap.
A) To cancel your ReliaCard account for child support payments, you should contact the child support agency that issued the card or the customer service department of the financial institution that provides the card. You can usually find their contact information on the back of the card or on the agency’s website.
You may need to provide some information, such as your name, case number, and the reason for canceling the card. The agency may then issue payments to you by direct deposit to your checking account or by mailing a paper check to your address on file.
It’s important to note that you should not dispose of the card until you have received all outstanding payments and have confirmed with the agency that the card has been canceled.
Please contact your local child support office regarding cancelling your assigned ReliaCard or your can contact ReliaCard directly – For ReliaCard or other program development questions, please contact them at call 866-276-5114. If you are a cardholder in need of assistance, please visit reliacard.com or call 866-276-5114. https://www.usbank.com/cgi_w/cfm/creditcards/prepaid/reliacard.cfm