MY child support case in PA has been closed, but somehow NM didn’t get that memo!!

Q) MY child support case was transferred here from Pennsylvania. The case in PA has been closed for months and months, but somehow NM didn’t get that memo!! Now my job is trying to take more money from my checks bc NM is telling them they have to! My job is requiring paperwork from NM stating case is closed, even though they got the paperwork from PA showing the case as closed!! All the money NM previously took from my checks and sent to PA, PA sent me ALL of that money back!! Now here we are months later, and NM still isn’t with the program! You can’t call and speak with a person because hold times are greater than 1 hour. Who has that kind of time??? I am so aggravated with NM child support division! PA CLOSED THE CASE = THERE IS NO CASE!!!

A) I understand that you are frustrated with the child support division in NM not acknowledging that your case has been closed in PA. It is important to get this issue resolved as soon as possible, as it is impacting your paycheck and causing you financial stress.

One option is to try contacting the NM child support division through email or by sending a written letter explaining the situation and providing proof that the case has been closed in PA. This may help to expedite the process and get the issue resolved without having to spend hours on hold.

Additionally, you may want to consider seeking legal advice to explore your options for resolving this issue. An attorney can help you navigate the legal system and work towards a solution that is in your best interest.

It is understandable that you are frustrated with this situation, but it is important to remain calm and persistent in resolving the issue. With patience and persistence, you can work towards getting the matter resolved and moving on from this stressful situation.