I have been trying to call for two weeks about how the website will not except my wage verification forms or anything every time I call I’m caller number two and I’m on hold for two hours before I lose my mind. Can someone please call me or give me a direct email address so that I can get this to move forward before me and my daughter get evicted from our home, because we have not received any child support all summer long

I’m sorry to hear about the challenges you’re facing. I can offer some suggestions to help you navigate this situation:

1. Check the Website: Make sure you’re following the correct procedure for submitting your wage verification forms on the website. Sometimes there might be specific instructions or formats that need to be followed.
2. Email Support: Look for a “Contact Us” or “Support” section on the website. There might be an email address you can use to get in touch with their customer support team directly. Send them a detailed email explaining your situation and the issues you’re facing.
3. Social Media: Some companies have active social media accounts. Try reaching out to them on platforms like Twitter or Facebook. Publicly sharing your issue might prompt a quicker response.
4. Visit in Person: If the company has a physical location nearby, consider visiting in person. Sometimes speaking to someone face-to-face can lead to faster resolution.
5. Legal Aid: If you’re facing eviction due to financial issues, you might want to consider seeking legal assistance. There are organizations that offer legal aid to individuals facing eviction or similar difficulties. They might be able to provide guidance on how to navigate your situation.
6. Document Everything: Keep a detailed record of all your attempts to contact the company, including dates, times, who you spoke to (if applicable), and the outcome of the conversation. This documentation can be helpful if you need to escalate the issue.
7. Escalate the Issue: If your attempts to reach customer support are not successful, try to find higher-level contacts within the company. This could include supervisors or managers who might have more authority to assist you.
8. Seek Help from Government Agencies: If you’re not receiving child support and it’s causing financial hardship, you can also reach out to government agencies responsible for child support enforcement in your jurisdiction.

Remember, persistence is key in situations like this. It can be frustrating, but by documenting your efforts and exploring multiple avenues of communication, you increase your chances of getting the assistance you need.