Trying to open an old child support case and no one can give me a direct answer

Q) Trying to open an old child support case and no one can give me a direct answer, I’ve been going back and forth with several departments.

A) If you are having trouble opening an old child support case, you can take the following steps to get the information and assistance you need:

  1. Contact your local child support office: Explain your situation and request information about your child support case. They may be able to provide information about the status of your case and the steps you need to take to open it.
  2. Check online resources: Many states have an online portal where you can access information about your child support case, including payments and arrears.
  3. Seek Legal Advice: If you are still having trouble, you may want to consider consulting with a local attorney who specializes in family law. They may be able to help you navigate the process and ensure that your case is properly reopened.

It may also be helpful to gather any relevant documents, such as divorce decrees or custody agreements, to provide to the child support office.

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